Unable to view koala on network

#1

Have been using koala effectively for 2 years. Now unable to view koala safe on wifi network, on any of my devices. But my app says everything is on schedule. How can I get koala save unit to show on available wifi networks?

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#2

Have you tried restarting Koala from inside the app or resetting the actual Koala device itself?

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#3

Thank you for your reply. Yes I have restarted from my app and I also reset the koala safe dome device which did not change anything? I really don’t know what to try…

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#4

We have had exactly the same problem. It started around the same date that you wrote your post. Tried to contact support to get help but there has been no response.
Would be great to hear some response from KoalaSafe!

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