We just got our unit and I have it all set up. I was able to add my son’s laptop and pair etc. I set a schedule but the interest still works past that time, and the big red button won’t turn it off to his device either.
Thanks in advance!
Your device is taking a little longer than usual to do its first update.
When you have that Red banner saying KoalaSafe is offline no changes will be sync’d from the app to the router until that is rectified.
I’ve checked on your update and you should be back online in a minute or two.