Reports working but no internet


#1

KoalaSafe reports working, wIfi connected, but is not providing an internet connection. Is this a problem with your servers?


#2

If you enable parent mode do you have internet? If so it’s filtering thats giving you trouble.


#3

Yeah thanks but no it’s not that. No internet even on Parent devices. We’ve had KoalaSafe for 18 months, working reasonably well, but now experiencing this issue - twice this week.