Reports working but no internet


KoalaSafe reports working, wIfi connected, but is not providing an internet connection. Is this a problem with your servers?


If you enable parent mode do you have internet? If so it’s filtering thats giving you trouble.


Yeah thanks but no it’s not that. No internet even on Parent devices. We’ve had KoalaSafe for 18 months, working reasonably well, but now experiencing this issue - twice this week.