I’m excited to get this router working, but I’m having some trouble.
In short, I have paired the router to the app just fine. I’ve changed the SSID and password through the app just fine, I can see the network SSID, but I can’t connect a device to it.
So I tried to reset the router. It has gone through the light sequence, but after resetting, the app states that the KoalaSafe is offline. I then opened the four ports provided in the manual.
I’m at the point where the unit is offline, but I can see the SSID and select it on a computer, but the red light on the unit is flashing and I still can’t connect. I’ve reset it now 3 times with the same results.
Any help would be appreciated as I don’t know what else I can do.