Overheated/Not Working


#1

We love our Koala Safe (OK… the kids hate it, as promised…)

It stopped working yesterday. When I went to check on it the unit felt quite hot. I unplugged it and let it cool down. When I plugged it back in it worked for about 10 seconds, and then went out again. (When it “doesn’t work” it stops appearing in our computer’s wifi menu).

This unit is still under warranty – how to proceed please? Thanks!