No joy with Koala

#1

Ive been a user of koala product for about 5 years and always had great service until now when it appears the dome is faulty. I have asked for a refund or exchange as the unit is less than 12 months old. But no reply. Very disappointing. I guess i will be trying another solution. Im going to be checking out Family zone tonight.

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#2

Same here. I have up waiting for a stable device when I installed a Google WiFI Mesh network which isn’t compatible. My kids are really pleased, I’m really disappointed as Koala was great when it worked.

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