No joy with Koala


Ive been a user of koala product for about 5 years and always had great service until now when it appears the dome is faulty. I have asked for a refund or exchange as the unit is less than 12 months old. But no reply. Very disappointing. I guess i will be trying another solution. Im going to be checking out Family zone tonight.



Same here. I have up waiting for a stable device when I installed a Google WiFI Mesh network which isn’t compatible. My kids are really pleased, I’m really disappointed as Koala was great when it worked.