KoalaSafe is a layer 2 Wireless Access Point (150mbps N) and Switch (also known as a “bridge”), devices connected to the KoalaSafe are on the same network as your main router. It does not provide DHCP services. It does however host layer 3 services that require an IP address. For this reason a DHCP service must exist on the WAN side of the KoalaSafe
The KoalaSafe takes control of DNS for all devices connected to it irrespective of the devices settings. This is a required part of our filtering and as such it is not compatible with other services that take control of DNS such as OpenDNS, Live Parental Controls or a local DNS server.
If you currently use a local DNS Server we suggest you have a look at installing an mDNS (Bonjour/ZeroConf/Avahi) Service on your network.
Required Outbound Ports
The KoalaSafe Companion app can control your KoalaSafe from anywhere not just when at home. To do this the KoalaSafe talks to our cloud servers and requires the following outbound ports to be open TCP 443, 8883, 5671 and UDP 514
This will be the case unless you run special firewall software on your network.
In order to ensure the time is correct for schedules it also makes use of NTP on port 123
Latest information is kept in the manual at https://manual.koalasafe.com