Koalasafe dome wifi not detected on any devices

#1

I bought a new dome koala safe dome unit 3 months ago, It will no longer show up on any of our devices in the wifi network list :(. Is the device faulty?

diagnostics via ipad say it is connected and no problems. On PC laptop via web app it says the unit is connected but not detected on the network.

Please help.

thanks

Brad

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#2

Brad, did you manage to fix this issue? I have the same problem, any help would be great.
Many thanks,
Marcus

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#3

I have this issue as well with very little / poor response from Koala support. Have you found a solution?

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#4

I too have had this problem start on my dome a week and a half ago. I had an initial email response from Koala, but it’s been a week since then and no further communication.

Did anyone else here get a solution?

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