My wife is having a problem on her iPhone in certain apps, eg, podcasts, ebooks, where, while connected to KoalaSafe, the downloads take forever or fail to complete at all. If I switch her back to the primary network the downloads complete in seconds, because they’re not very big files.
I have her connected to Koala as it gives better coverage throughout the house and she’s on a parental always on profile.
I don’t have any performance issues with any streaming services which also use koala, eg netflix, apple tv, abc view, sbs on demand.
It only seems to be her phone. What should I be looking into, to troubleshoot this issue?