Having trouble connecting my daughter’s iPhone to instagram, either the app or the website. Says “can’t update feed” on the app, and “server not found” via safari (when connecting to instagram.com). Other websites work. Have “Allowed” instagram on the “Social Media” category for her profile, she is 13+, and if I connect her iPhone to the unprotected home network (not koala), her instagram updates (so the app seems to work fine). Have restarted the koala safe router, also to no avail. Have tried setting the filter level to “Low” and that also doesn’t help. Anybody have any ideas? My daughter needs her insta like oxygen, so if we can’t find a way to make it work then will have to seek an alternative solution.
Oh, should add that I also tried setting the router to “parent mode” to remove all filters, and it still didn’t work!