I can't add any devices to profiles


I have just installed the Koala, paired it and set up (accidentally too many!) profiles. We have set up a password and connected two phones to this network, but find that I can’t find any devices to add to the profiles. (“There are no devices connected to the router”).

Additionally, on my home page I continually get the message “Failed to load profile status”. This comes up whenever I go to the home page and whenever I try to delete the additional profiles.

Any help would be much appreciated as my kids are soooo enjoying watching me struggle to limit their internet use :wink: