Help with MMGuardian


#1

I use MMGuardian on my child’s phone… when she comes home - and joins Koala - I am unable to send and retrieve commands to her phone thus disabling that security. Is there any way to allow that app through Koala?


#2

Hi @bwilli0001,

The usage history should show any site being blocked. Find the related blocked domains and allow them.
https://manual.koalasafe.com/sources/troubleshooting.html#app-or-website-not-working

Thanks
Adam