Both my kids have been having issues in getting connected to google services. Search functions are allowed and they can connect to the main google page but any searches or connecting to any google services such as docs.google.com etc will result with an error “This site can’t be reached” www.google.com refused to connect.
I have had to enable the Parent Mode everytime this happens.
Different google services fall under different categories
YouTube - Video
Google+ - Social Media
drive - File sharing.
You can see what is being blocked under Usage History.
Which services do you want enabled?
I have enabled all of thise services but still getting errors. Especially important are Google Docs as the teachers send their assigments via Google Docs. It’s not just Google Docs that I am having issues, Google Search doea not work as well.
Can you visit google docs from the device.
I’ll see if anything is being blocked.
Also visit http://blockedbykoala.com and ensure the internet is on and that the device and profile name are as expected.
Managed to get all the services to work now. I have also visited the site blockedbykoala.com and got the message that the site was blocked as it is a Malicious site as specified under my son’s profile.
I will update this thread if we encounter the problem again.