Don't purchase! Device will fail in 6 months and then Koala will give you the run-around on warranty


Purchased through Target. Device failed in less than 6 months and no longer works. Contacted support. They said to return it to Target and tell them there’s a 1yr warranty.

Tried that, but Target won’t accept returns after 30 days and they don’t process manufacturer warranty claims. Target said to go back to manufacturer.

After telling Koala what Target said, Koala stops responding to any messages.

Koala needs to honor their warranties!


2 posts were merged into an existing topic: Is There a KoalaSafe Warranty?