Connected to KoalaSafe network and now cannot connect to home network


#1

I set up my Koalasafe with my iphone app and joined the Koala network. Now I am not able to view or connect to any other networks in my home except for the Koala network. What do I do as I need to connect to my home network.


#2

Hi @junswifey,

Normally adults stay on the main wifi and only kids use the KoalaSafe.
However, KoalaSafe isn’t a router so all devices are still part of the same network whether they’re on the main router or on the KoalaSafe. So nothing local should ever be blocked.

If you give us some more details about the issue we can try and help more.

Adam


#3

I restarted my phone and now it works. Thank you for the quick reply though :grinning: