I bought and installed the KS on Friday hoping to have it up and running, but it cannot connect to the cloud. Checked all cables, powered up and down, reset several times, but still no joy. I have email support and got an automated response, but nothing further. How long do replies usually take?
I have checked my router firewall settings and there appear to be no restrictions on the ports so this shouldn’t be an issue. I also left the KS plugged in and on for hours.
I appreciate there are a number of discussions raised with this issue, but I have not been able to find a thread that details a solution.