Can't connect Google pixelbook

#1

Hi,

I need help getting my son’s pixelbook (chromebook) onto my Koala network. The Koala doesn’t seem to recognize the device at all and the chromebook says it is not connected. However, the error page is definitely coming from the Koala. I contacted support and gave them the MAC address of the chromebook. Is there anything else I should do or try?

Thanks,
Scott

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#2

It seems that the issue is not with the pixelbook, not connecting, but the dome not being connected to the internet overall. I have a light pattern that I’m unable to find in the manual that is the two outer lights lit solid green.

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