App no longer on the App store


#1

I recently had to upgrade my wife’s iphone. The app is not showing up on the app store. I tried getting to if from my computer and the link on the website. iTunes opened up and said the app is not available for my country (Canada) switch to the US. I said OK, then it pops up the app is not available in the US.


#2

Hi @RDHawk,

Apologies and thanks for the heads-up.
Our auto-renew apple membership failed, its fixed and the app should be visible again in an hour or so.
Until then please use https://app.koalasafe.com


#3

It wasn’t 3 hours after you replied. It’s not critical so I’ll give it a day or so to check again.

Thanks


#4

It took longer than we were told but its back.

Thanks
Adam