I’m having difficulty accessing my koala account. I work for a Children’s Home, and at present we have recently had a Koala safe installed by the IT department. The Koala Safe account however seems to be locked into another MAC from a previous Koala Safe that was in the home under different management (but with the same company).
Is there any chance I can get access to the account this current MAC is attached too? Or have the one that we do have access to transferred to this current MAC?
Any help would be brilliant. Thanks!